Catalog
Products
News
Company events
Articles
Information
2 May 2023
6 Sep 2022
27 Oct 2019
Answers to popular questions
Question answer
In this section we publish answers to frequently asked questions. Didn't find answers? Contact us by mail or phone for a consultation. We will tell you the details and prepare individual conditions for cooperation.
All answers
Dear consumers!
HARTENS TVs F 06 W - VZ ) when setting up programs in the "Channel" menu, only Belarus is present in the list of countries, Russia may be absent. This does not affect the search for programs and the operation of the TV in the territory of the Russian Federation.
If the product breaks during the warranty period?
For all questions of after-sales service, service, warranty repair and technical support of branded products, write to us at servis@vityas.com .
Applications for the repair and maintenance of electronics (any TV, DVD, satellite systems, car radios) and household appliances (microwave ovens, food processors, vacuum cleaners, coffee makers, electric kettles, etc.) are accepted by phone: +375 (212) 26-39 -42.
Applications for the repair and maintenance of electronics (any TV, DVD, satellite systems, car radios) and household appliances (microwave ovens, food processors, vacuum cleaners, coffee makers, electric kettles, etc.) are accepted by phone: +375 (212) 26-39 -42.
What can you do to make your TV last longer?
- Do not leave the TV in standby mode for a long time;
- To turn off, use the remote control or the button on the panel;
- Use a high-quality antenna cord without kinks and kinks, placing it around the perimeter of the room along the baseboard;
- Do not pull on the cord! Pull and insert all connections effortlessly while holding the plug base in your hand,
- When dusting the TV, turn it off. It is recommended to do this with anti-static monitor wipes.
Where can I find the code for the universal remote to control the Vityaz TV?
- The code is given in the table of the operating instructions for the universal remote control.
- If the code is not in the instructions, please contact the developers of the remote control for clarification (adding a TV control function).
For reference:
The list of remotes used in Vityaz TVs:
K35 - NEC standard, command system code: 08F7
K35 SMART - NEC standard, command system code: 08F7
RC13 - NEC standard, command system code: A05F
RC13 SMART - NEC standard, command set code: A05F
CX-508 - NEC standard, command set code: 007F
CX-509 - NEC standard, command set code: 007F
D44 - NEC standard, command system code: 08F7
D44 SMART - NEC standard, command system code: 08F7
B44 - NEC standard, command system code: 08F7
B44 SMART - NEC standard, command set code: 08F7
RC19 - NEC standard, command set code: 20DF
RC19 SMART - NEC standard, command set code: 20DF
RC29 - NEC standard, command set code: 20DF
RC29 SMART - NEC standard, command set code: 20DF
RS41 - NEC standard, command system code: 00F7
RS41 SMART - NEC standard, command set code: 00F7
AN1603 - NEC standard, command set code: 007F
SBDV-00022 - NEC standard, command set code: 00FF
RC057A SMART - NEC standard, command set code: A05F
RC569 - NEC standard, command set code: A05F
RC1950S - NEC standard, command set code: A05F
- If the code is not in the instructions, please contact the developers of the remote control for clarification (adding a TV control function).
For reference:
The list of remotes used in Vityaz TVs:
K35 - NEC standard, command system code: 08F7
K35 SMART - NEC standard, command system code: 08F7
RC13 - NEC standard, command system code: A05F
RC13 SMART - NEC standard, command set code: A05F
CX-508 - NEC standard, command set code: 007F
CX-509 - NEC standard, command set code: 007F
D44 - NEC standard, command system code: 08F7
D44 SMART - NEC standard, command system code: 08F7
B44 - NEC standard, command system code: 08F7
B44 SMART - NEC standard, command set code: 08F7
RC19 - NEC standard, command set code: 20DF
RC19 SMART - NEC standard, command set code: 20DF
RC29 - NEC standard, command set code: 20DF
RC29 SMART - NEC standard, command set code: 20DF
RS41 - NEC standard, command system code: 00F7
RS41 SMART - NEC standard, command set code: 00F7
AN1603 - NEC standard, command set code: 007F
SBDV-00022 - NEC standard, command set code: 00FF
RC057A SMART - NEC standard, command set code: A05F
RC569 - NEC standard, command set code: A05F
RC1950S - NEC standard, command set code: A05F