Questions and Answers

• Try not to place the TV near a window. The light from the window along with the light from the screen is too tiring for the eyes;
• The location of the TV in front of the window is undesirable. Direct sunlight falling from the window onto the screen interferes with viewing;
• It is most convenient to place the TV with a screen perpendicular to the plane of the window and in height - at eye level;
• Install your TV away from batteries and damp places;
• Do not cover the TV with napkins and try not to place interior items, household items, especially those containing liquid on it;
• When using an electrical extension cord or a long antenna cord, try to carefully place them around the perimeter of the room;
• Excessive length of antenna cable or other cord may reduce image quality;
• Use only good quality plug and splitter;
• Maintain an appropriate distance from the screen when watching TV.

• Do not leave the TV in standby mode for a long time;
• To turn off, use the remote control or the button on the panel;
• Use a high-quality antenna cord without kinks and kinks, placing it around the perimeter of the room along the baseboard;
• Do not pull on the cord! Pull and insert all connections effortlessly while holding the plug base in your hand,
• When dusting the TV, turn it off. It is recommended to do this with anti-static monitor wipes.

In the recommendations below, we will focus on setting up Vityaz TVs to receive a digital signal of the DVB-T standard.

The DVB-T standard is optimized for the transmission of audio-video data and additional information (such as, for example, teletext, EPG, current time, time zone) of television programs generated at a television studio and broadcast from television towers over the air.

To receive a DVB-T signal, you must have an antenna connected to the TV. It should be noted that the algorithm for receiving digital broadcasting is designed in such a way that the TV either reproduces a high-quality image at a sufficient level, or turns off the image when the received signal is weak. If the signal level is insufficient, the TV will not reproduce the picture in noise or in black and white, which was possible when receiving an analog signal.

In the case of a close location of the TV to the TV tower (depending on the transmitter power and the height of the antenna - within 5 km), a room antenna designed to receive a signal of the corresponding frequency range is enough to receive the signal. In the Republic of Belarus, DVB-T digital signal broadcasting is carried out in the UHF band (470-862 MHz (21-69 channels)). For information on the operating range of the antenna, please refer to the instruction manual for the antenna. As a room antenna, it is possible to use the antenna manufactured by JSC Vityaz - ATNA-7.1.

In case of a significant distance of the TV from the TV tower (depending on the transmitter power, antenna height, terrain - 10-70 km), it is necessary to connect an external antenna to the TV, installed outdoors, on a mast up to 10 meters high and directed towards the nearest TV tower, which broadcasts a digital signal of the DVB-T standard. The antenna must also be designed to receive a UHF signal (470-862 MHz (21-69 channels)). As an outdoor antenna, it is possible to use an antenna manufactured by JSC Vityaz - ATIAG-5.2.

If the antenna has already been installed and used to receive an analog television signal, you must make sure that, according to the technical specifications given in the operating instructions for the antenna, it is possible to receive a UHF signal. If the antenna is not designed to receive a signal in this range, then it must be replaced.

In addition, due to the long-term operation of the antenna in difficult weather conditions (rain, snow, frost, sun), it is necessary to assess the current state of the antenna and check the following: the presence and reliability of fastening of the antenna elements, the reliability of the connection of the antenna cable to the antenna, the absence of breaks and damage to the insulation of the antenna cable, the serviceability of the plug and the reliability of soldering the cable to the antenna plug connected to the TV. In the case of using an antenna with an amplifier, it is necessary to check its serviceability, make sure that there is a supply voltage on the amplifier, check the operability of the power supply unit included in the antenna amplifier kit.

In addition to the above, the quality of signal reception is also affected by the presence of such obstacles that are present in the direction of the antenna to the TV tower, such as: a nearby forest, hill, power lines, large structures, in this case it is necessary to move the antenna or place it at the highest possible height.

You can find out up-to-date information about the coverage of the territory of the Republic of Belarus with digital terrestrial broadcasting of the DVB-T standard, as well as the number of programs and frequencies of broadcasting a digital signal in a particular area, see a map of the location of TV towers with digital signal transmitters of the DVB-T standard - on the website Beltelecom RUE.

Algorithm for setting up Vityaz TVs to receive a DVB-T signal:

1. In the table presented on the site Beltelecom RUE in the section "Information about the frequencies and coverage radius of digital transmitters" find the nearest settlement from your location in which the transmitter of the digital signal is installed (column "Transmitting station").
   For example: "RTPS Vitebsk".

   

   To estimate the distance and select the nearest settlement, you can use card posted in the section "Map of coverage of the territory of the Republic of Belarus by television programs included in the first multiplex in the DVB-T standard" of the RUE "Beltelecom" website.

2. Connect the antenna to the TV's antenna jack.

   In case of using an external antenna, direct it towards the nearest settlement where the digital signal transmitter is installed.

   

3. According to the operating instructions for the TV, select the DVB-T mode, enter the "Digital manual tuning" ("Manual search") menu. In the menu bar "Scan numbers. channels”, select the TV channel number taken from the “TV channel number” column of the table.
   For example: for the installation point of the transmitter "Vitebsk" - "TV channel number": 43, "Frequency, MHz": 650.

   

4. In the case of using an indoor antenna, moving it indoors and focusing on the values of the “Power” line or the signal level scale of the “Manual search” menu, fix it in a place with the highest signal level value.

   In case of using an external antenna, orient and fix it at the highest signal level.

5. Start searching for TV programs.

   Note: Depending on the TV software, the names of the menu items may differ from those shown above.

   After the setup is completed, eight television programs should appear in the list of tuned programs (as of December 2016): Belarus 1, Belarus 2, ONT, MIR, Belarus 3, STV, NTV, RTR Belarus and one radio program: 1-NCBR. The names from the list correspond to the names of TV channels: Belarus 1, Belarus 2, ONT, Mir, Belarus 3, STV, NTV-Belarus, RTR-Belarus, radio program: First Channel of Belarusian Radio.

   

   The above programs are not encoded by any conditional access system, they are the so-called "open" programs (FTA), therefore, to view them, you do not need to use additional equipment in the form of a CAM module. Viewing these programs will be available immediately after setup.

We hope that the above recommendations will help you set up your TV receiver to receive a DVB-T digital signal.

Please contact SBER Devices technical support: https://sberdevices.ru/help/tv/ or call support at 900 (free from mobile phones in Russia) or +7 495 500-55-50 (from anywhere in the world) at the rate of your carrier). You can also contact the support service through the Telegram channel of Sber Devices with Salut assistants.

Please contact the app developers

Please contact SBER Devices technical support: https://sberdevices.ru/help/tv/ or call support at 900 (free from mobile phones in Russia) or +7 495 500-55-50 (from anywhere in the world) at the rate of your carrier). You can also contact the support service through the Telegram channel of Sber Devices with Salut assistants.

Connection is made to the USB connector located on the connector panel on the back of the TV. Connection order - according to the instructions for the keyboard, mouse.

- The code is given in the table of the operating instructions for the universal remote control.
- If the code is not in the instructions, please contact the developers of the remote control for clarification (adding a TV control function).
For reference:
The list of remotes used in Vityaz TVs:
K35 - NEC standard, command system code: 08F7
K35 SMART - NEC standard, command system code: 08F7
RC13 - NEC standard, command system code: A05F
RC13 SMART - NEC standard, command set code: A05F
CX-508 - NEC standard, command set code: 007F
CX-509 - NEC standard, command set code: 007F
D44 - NEC standard, command system code: 08F7
D44 SMART - NEC standard, command system code: 08F7
B44 - NEC standard, command system code: 08F7
B44 SMART - NEC standard, command set code: 08F7
RC19 - NEC standard, command set code: 20DF
RC19 SMART - NEC standard, command set code: 20DF
RC29 - NEC standard, command set code: 20DF
RC29 SMART - NEC standard, command set code: 20DF
RS41 - NEC standard, command system code: 00F7
RS41 SMART - NEC standard, command set code: 00F7
AN1603 - NEC standard, command set code: 007F
SBDV-00022 - NEC standard, command set code: 00FF
RC057A SMART - NEC standard, command set code: A05F
RC569 - NEC standard, command set code: A05F
RC1950S - NEC standard, command set code: A05F

Recommendations for setting up Vityaz TVs (for models with the ability to receive a DVB-S / S2 signal) to receive satellite TV channels from satellite broadcasting operators MTS, Tricolor, NTV:

MTS

In order to set up Vityaz XXLXX2XX TVs to receive TV channels from the MTS satellite broadcasting operator, you must do the following:
- Switch to the “Satellite” mode (by pressing the “SOURCE” button on the remote control, then the “OK” (ENTER) button);
- Go to the menu "Channel" - "Installation of the antenna";
- Add a new satellite, for example "ABS2-1";
- Add transponder frequencies to the created satellite by pressing the "EPG" button on the remote control. In the "Transponders" menu that appears, enter the frequency (in MHz) "11920", the symbol rate (in ks / s) "45000", the polarization (Vertical) - "V". Press the "Yellow" (Add) button. To start the channel search process, press the "Blue" (Scan) button, then the "OK" (ENTER) button on the remote control.


Tricolor

In order to set up Vityaz XXLXX2XX TVs to receive TV channels from the Tricolor satellite broadcasting operator, you must do the following:
- Switch to the “Satellite” mode (by pressing the “SOURCE” button on the remote control, then the “OK” (ENTER) button);
- Go to the menu "Channel" - "Installation of the antenna";
- Add a new satellite, for example "EUTELSAT36-1";
- Add transponder frequencies to the created satellite by pressing the "EPG" button on the remote control. In the "Transponders" menu that appears, enter the frequency (in MHz) "12226", the symbol rate (in ks / s) "27500", the polarization (Horizontal) - "H". Press the "Yellow" (Add) button. To start the channel search process, press the “Blue” (Scan) button, select “Network” in the “Search Mode” line, then press the “OK” (ENTER) button on the remote control.


NTV

In order to set up Vityaz XXLXX2XX TVs to receive TV channels from the NTV satellite broadcasting operator, you must do the following:
- Switch to the “Satellite” mode (by pressing the “SOURCE” button on the remote control, then the “OK” (ENTER) button);
- Go to the menu "Channel" - "Installation of the antenna";
- Add a new satellite, for example "EUTELSAT36-2";
- Add transponder frequencies to the created satellite by pressing the "EPG" button on the remote control. In the "Transponders" menu that appears, enter the frequency (in MHz) "12341", the symbol rate (in ks / s) "27500", the polarization (Horizontal) - "H". Press the "Yellow" (Add) button. To start the channel search process, press the “Blue” (Scan) button, select “Network” in the “Search Mode” line, then press the “OK” (ENTER) button on the remote control.


Note: Depending on the software version of the TV, menu item names may differ from those above.


Setting up "Vityaz 50LU1207", "Vityaz 55LU1207", "Vityaz 65LU1207" (issue: April 2019, May 2019, February 2020, March 2020, May 2020, July 2020) to receive TV channels of the Tricolor satellite broadcasting operator, you must do the following:

1. Switch to DTV mode.
2. Press the "MENU" button on the remote control, select the "Channel" submenu.
3. In the "Channel" submenu, select "Antenna type" - "Satellite".
4. In the "Scrambled channel search" item, select ON (switch position is on the right).
5. Select "Scan mode" - "Network".
6. In the "Change type" item, set "LNB only".
7. Go to the "Satellite" item, select "Eutelsat 36A".
8. Press the EXIT button on the remote control.
9. Go to the "Manual DTV search" submenu.
10. Select the item "Transponder".
11. Select the "Add transmitter" item, press the "OK" button on the remote control, enter the following values in the submenu: "Frequency" - 12226, "Polarization" - H, "Symbol rate" - 27500. Confirm the values.
12. Place the cursor on 12226, press the OK button on the remote control.
13. Press the EXIT button on the remote control.
14. To start the channel search process, select the "Start Scan" item, press the "OK" button on the remote control.

- Application installation options (with apk extension):

-- By PC
1. Open the search engine "Google" in the browser on your computer. In the search bar, enter "---Application name---", in the search results, click on the first link.
2. On the page that opens, click the "Download APK" button.
Save the downloaded file (with the apk extension) to a USB drive.
3. Connect the USB stick to the TV's USB socket. Launch the "Multimedia" application on the TV ("Media Center", "File Browser"), select the USB drive in the list of partitions.
4. Select a file with the apk extension. Install the application "---Application name---".
5. Go to the "Applications" section of the TV. Run the application "---Application name---" by selecting the appropriate icon.
6. Test the application.


- On TV. Option 1
1. Open the "Google" search engine in the TV browser. In the search bar "---Application name---", in the search results, click on the first link.
2. On the page that opens, click the "Download APK" button.
Save the downloaded file (with the apk extension) to the TV's memory.
3. Launch the "Multimedia" application on the TV ("Media Center", "File Browser"), select "Internal storage" in the list of partitions, select the "Download" folder in the list of folders.
4. Select a file with the apk extension. Install the application "---Application name---".
5. Go to the "Applications" section of the TV. Run the application "---Application name---" by selecting the appropriate icon.
6. Test the application.


- On TV. Option 2
1. Open the "Google" search engine in the TV browser. Enter https://play.google.com in the search bar
2. Sign in to the "Google Play Store" service using the credentials (login, password) received earlier or go through the registration procedure.
3. In the search bar on the page, enter "---Application Name---". Click the "Install" button
4. Go to the "Applications" section of the TV. Run the application "---Application name---" by selecting the appropriate icon.
5. Test the application.

If you experience one/several of the above faults, then reset
to factory settings (Settings->Device Settings->Reset).
Or you can contact the technical support of the company
Yandex: https://yandex.ru/support/smart-tv/
You can also contact the support service daily from 07:00 to 24:00
Moscow time by phone:
+7 495 221-60-59 — Moscow and the Moscow region.
8 800 600-78-11 - other regions of Russia. The call within Russia is free.
8 820 032-10-475 - Belarus

Please tell us the serial number of your TV (located on the white
label with a barcode on the rear casing of the TV) via the feedback form
"Ask your question", we will send you the software and instructions for
programming.
Or you can contact the technical support of the company
Yandex: https://yandex.ru/support/smart-tv/
You can also contact the support service daily from 07:00 to 24:00
Moscow time by phone:
+7 495 221-60-59 — Moscow and the Moscow region.
8 800 600-78-11 - other regions of Russia. The call within Russia is free.
8 820 032-10-475 - Belarus